🔒 Privacy Policy
Lalitha J M R Transport Services
PRIVACY POLICY
Effective Date: October 30, 2025
At Lalitha JMR Transport Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.
1. INFORMATION WE COLLECT
Personal Information:
• Name, email address, and phone number
• Vehicle registration details (RC number, owner name)
• Document expiry dates (insurance, fitness, tax, permit, PUCC, etc.)
• Payment transaction details
Automatically Collected Information:
• IP address and browser type
• Device information and operating system
• Login timestamps and usage patterns
• Cookie data for session management
2. HOW WE USE YOUR INFORMATION
We use your information to:
• Provide vehicle document tracking services
• Send WhatsApp reminders about upcoming document expiry
• Process payments and maintain transaction records
• Communicate service updates and important notifications
• Improve our services and user experience
• Comply with legal and regulatory requirements
3. DATA STORAGE & SECURITY
• All data is stored on secure servers with encryption
• We use industry-standard security measures to protect your information
• Access to personal data is restricted to authorized personnel only
• Payment information is processed through secure payment gateways
• We retain your data as long as your account is active
4. WhatsApp NOTIFICATIONS
• We send transactional WhatsApp alerts for document expiry reminders
• Your phone number is used solely for service notifications
• You can opt out of non-essential communications
• We do not share your phone number with third parties for marketing
5. DATA SHARING
We do NOT sell your personal information. We may share data only:
• With payment processors for transaction completion
• With WhatsApp gateway providers for sending alerts
• When required by law enforcement or legal proceedings
• With your explicit consent
6. YOUR RIGHTS
You have the right to:
• Access your personal information stored with us
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent for data processing
7. COOKIES & TRACKING
• We use cookies to maintain login sessions
• Cookies help improve user experience
• You can disable cookies in your browser settings
• Disabling cookies may affect functionality
8. THIRD-PARTY SERVICES
• We use PhonePe for payment processing
• We use WhatsApp gateways for notifications
• These services have their own privacy policies
• We are not responsible for third-party data practices
9. CHILDREN'S PRIVACY
• Our services are not intended for users under 18
• We do not knowingly collect data from minors
• Parents/guardians must supervise account use
10. DATA BREACH NOTIFICATION
• In case of a data breach, we will notify affected users
• Notification will be sent via email or WhatsApp within 72 hours
• We will take immediate action to secure compromised data
11. INTERNATIONAL DATA TRANSFERS
• Your data is stored within India
• We comply with Indian data protection laws
• Cross-border transfers require user consent
12. CHANGES TO PRIVACY POLICY
• We may update this policy periodically
• Changes will be posted on our website
• Continued use implies acceptance of updates
13. CONTACT US
For privacy concerns or data requests:
Lalitha JMR Transport Services
73-4-6 Narayanapuram, Opp RTO Office
Rajahmundry, Andhra Pradesh, India
Email: contact@lalithajmrtransportservices.com
Phone: +91 99491 46688 | +91 91774 46688 | +91 99896 46688
We are committed to protecting your privacy and handling your data responsibly.
Last Updated: October 30, 2025
Effective Date: October 30, 2025
At Lalitha JMR Transport Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.
1. INFORMATION WE COLLECT
Personal Information:
• Name, email address, and phone number
• Vehicle registration details (RC number, owner name)
• Document expiry dates (insurance, fitness, tax, permit, PUCC, etc.)
• Payment transaction details
Automatically Collected Information:
• IP address and browser type
• Device information and operating system
• Login timestamps and usage patterns
• Cookie data for session management
2. HOW WE USE YOUR INFORMATION
We use your information to:
• Provide vehicle document tracking services
• Send WhatsApp reminders about upcoming document expiry
• Process payments and maintain transaction records
• Communicate service updates and important notifications
• Improve our services and user experience
• Comply with legal and regulatory requirements
3. DATA STORAGE & SECURITY
• All data is stored on secure servers with encryption
• We use industry-standard security measures to protect your information
• Access to personal data is restricted to authorized personnel only
• Payment information is processed through secure payment gateways
• We retain your data as long as your account is active
4. WhatsApp NOTIFICATIONS
• We send transactional WhatsApp alerts for document expiry reminders
• Your phone number is used solely for service notifications
• You can opt out of non-essential communications
• We do not share your phone number with third parties for marketing
5. DATA SHARING
We do NOT sell your personal information. We may share data only:
• With payment processors for transaction completion
• With WhatsApp gateway providers for sending alerts
• When required by law enforcement or legal proceedings
• With your explicit consent
6. YOUR RIGHTS
You have the right to:
• Access your personal information stored with us
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Withdraw consent for data processing
7. COOKIES & TRACKING
• We use cookies to maintain login sessions
• Cookies help improve user experience
• You can disable cookies in your browser settings
• Disabling cookies may affect functionality
8. THIRD-PARTY SERVICES
• We use PhonePe for payment processing
• We use WhatsApp gateways for notifications
• These services have their own privacy policies
• We are not responsible for third-party data practices
9. CHILDREN'S PRIVACY
• Our services are not intended for users under 18
• We do not knowingly collect data from minors
• Parents/guardians must supervise account use
10. DATA BREACH NOTIFICATION
• In case of a data breach, we will notify affected users
• Notification will be sent via email or WhatsApp within 72 hours
• We will take immediate action to secure compromised data
11. INTERNATIONAL DATA TRANSFERS
• Your data is stored within India
• We comply with Indian data protection laws
• Cross-border transfers require user consent
12. CHANGES TO PRIVACY POLICY
• We may update this policy periodically
• Changes will be posted on our website
• Continued use implies acceptance of updates
13. CONTACT US
For privacy concerns or data requests:
Lalitha JMR Transport Services
73-4-6 Narayanapuram, Opp RTO Office
Rajahmundry, Andhra Pradesh, India
Email: contact@lalithajmrtransportservices.com
Phone: +91 99491 46688 | +91 91774 46688 | +91 99896 46688
We are committed to protecting your privacy and handling your data responsibly.
Last Updated: October 30, 2025